Frequently Avoided Questions

Actually, we love to answer questions. Here are a few that we get a lot.

Still have questions?

If you come up with some questions that aren't answered here, give us a call at 206.623.1560 or drop us an email.

Professional development workshops are held during the day from 10 a.m. to 5 p.m. Most software training and portfolio classes are held in the evening; usually from 6:30 until 9:30 p.m. Classes are almost always taught at the School's new facility in Seattle, just south of the intersection of Denny Way and Dexter.

While classes are in session, SVC office hours are typically 10 a.m. to 9:30 p.m. Monday through Thursday, and 10 a.m. to 2 p.m. on Friday. Between quarters, the office is open from 10 a.m. to 5 p.m. Monday through Thursday, and 10 a.m. to 2 p.m. on Friday.

Although we've been known to change our minds depending on when certain holidays fall each year, here's a fairly reliable guide to when each quarter starts and ends:

Fall 2016 September 26, 2016 December 8, 2016
Winter 2017 January 9, 2017 March 20, 2017
Spring 2017 April 3, 2017 June 12, 2017
Summer 2017 June 26, 2017 August 4, 2017

Between 300 and 400 people come to SVC each quarter, which means you won't get lost here, and you'll get to know your instructors personally.

Most classes and workshops have about 12-16 students. That keeps things personal and gives each person time to get their questions answered. In addition, most computer classes have a teaching assistant to help students during the class.

SVC does not provide student loans. We will, however, allow students to make payments based on this schedule:
5-Week Classes:
  • 1/2 payment due at registration
  • 1/2 payment due at 3rd week of class
10-Week Classes:
  • 1/3 payment due at registration
  • 1/3 payment due at 3rd week of class
  • 1/3 payment due at 6th week of class

There is a $25 charge per quarter for using the above extended payment plan. Any unpaid balances due on SVC's payment plan will accrue a monthly 1.5% finance charge. The payment plan is not available for one-day workshops.

You may receive a partial refund of your tuition if you drop a class or your enrollment is terminated by SVC due to lack of progress or disciplinary problems. In these cases, this is the schedule for determining the amount of your refund:

Cancellation and Refund Policy for Classes:
  1. SVC will refund all money paid if the student is not accepted. This includes instances where a class is cancelled by the school.
  2. SVC will refund all the money paid if the student cancels within five business days (excluding Sundays and holidays) after registration and/or an initial payment is made, as long as the student has not begun training.
  3. SVC will retain the established $45 registration fee if the student cancels after the fifth business day after registration and/or making an initial payment.
  4. If training is terminated after the student enters classes, SVC may retain the registration fee established under (3) of this subsection, plus a percentage of the total tuition as described in the following table:
# of Classes Attended
% Tuition Refunded
0 100%
1 75%
2 50%
3+ 0%
# of Classes Attended
% Tuition Refunded
0 100%
1 90%
2 75%
3–5 50%
6+ 0%

When calculating refunds, the official date of a student’s termination is the last day of recorded attendance:

  • (a) When the school receives notice of the student's intention to discontinue the training program; or,
  • (b) When the student is terminated for a violation of a published school policy which provides for termination; or,
  • (c) When a student, without notice, fails to attend classes for thirty calendar days.
  • All refunds must be paid within thirty calendar days of the student’s official termination date.

There is a $75 cancellation fee for no-shows and enrollees dropping a one-day workshop without a valid excuse within 3 business days of the scheduled start time as published on the SVC website.

This refund policy is in accordance with Washington State Law, 490-105-130 (RCW 28C.10.050 (1)(b)).

If you drop a class because you're unhappy with the quality of the instruction then SVC would definitely like to talk with you and work out a more favorable refund.

Although we've been offering classes since 1971, we've never felt the need to become accredited. There are two basic reasons: 1) It's an expensive process for the School and would cause us to raise our tuition, and 2) Employment in our fields is almost totally determined by your portfolio. A diploma alone, whether it's from a school that's accredited or not, won't help you get the job you're after.

All of our instructors are currently working in their fields, so they have the current knowledge, contacts, and credentials to honestly know what they're talking about.

Simply go to the classes page on this site and register away. While a few classes and workshops have prerequisites, you can go ahead and register and we'll check back with you to make sure you've met the requirements. While entrance interviews aren't required, we invite all prospective portfolio students to come in and meet with us so we can help place you in the appropriate classes.

SVC is mainly in business to serve people residing in the Pacific Northwest. As such, we are unable to give you assistance in the following areas:

  • Obtaining visas
  • Setting up work-study programs
  • Arranging for housing in the Seattle area
  • Translation assistance; all classes are taught in English, and students must be fluent in English

Most classes and workshops are taught at SVC's location at 2300 7th Ave., a block south of Denny Park at the intersection of Denny Way and Dexter Ave. If you'd like to take Metro Transit to SVC, a plethora of routes stop within blocks of the School. For timetables, visit Metro Transit's web site.

We most certainly do. If you're a member in good-standing of these organizations, you're entitled to a 15% discount good for any class or workshop: AIGA, AAF, Filter, 24Seven, The Creative Group, Creative Circle, Graphic Artists Guild, IXDA, PRSA, and PSAMA. Contact the membership chair at your professional organization, and they'll give you a discount code you can use when you register. Please note that discount codes must be entered at time of registration and will not be honored retroactively. We should also mention that any company or organization that sends at least five people to classes or workshops at SVC during any one quarter also qualifies to receive a 15% group discount. You can read more about corporate discounts here.