Actually, we love to answer questions. Here are a few that we get a lot.
If you come up with some questions that aren't answered here, give us a call at 206.623.1560 or drop us an email.
Professional development workshops are held during the day from 10 a.m. to 4 p.m. Most software training and portfolio classes are held in the evening; usually from 6:30 until 9:30 p.m. Classes are almost always taught at the School's facility in the South Lake Union district of Seattle, 2300 7th Ave, just south of the intersection of Denny Way and Dexter.
While classes are in session, SVC office hours are typically 10 a.m. to 9:30 p.m. Monday through Thursday, and 10 a.m. to 5 p.m. on Friday. Between quarters, the office is open from 10 a.m. to 5 p.m. Monday through Friday.
Although we've been known to change our minds depending on when certain holidays fall each year, here's a fairly reliable guide to when each quarter starts and ends:
|Winter 2017||January 9, 2017||March 20, 2017|
|Spring 2017||April 3, 2017||June 12, 2017|
|Summer 2017||June 26, 2017||August 4, 2017|
|Fall 2017||September 25, 2017||December 7, 2017|
Most classes and workshops have about 12-16 students. That keeps things personal and gives each person time to get their questions answered. In addition, most computer classes have a teaching assistant to help students during the class.
There is a $150 one-time charge for using the above extended payment plan for SVC certificate programs. Any unpaid balances due on SVC's payment plan will accrue a monthly 1.5% finance charge.
You may receive a partial refund of your tuition if you drop a class or your enrollment is terminated by SVC due to lack of progress or disciplinary problems. In these cases, this is the schedule for determining the amount of your refund:
# of Classes Attended
% Tuition Refunded
# of Classes Attended
% Tuition Refunded
When calculating refunds, the official date of a student’s termination is the last day of recorded attendance:
There is a $75 cancellation fee for no-shows and enrollees dropping a one-day workshop without a valid excuse within 3 business days of the scheduled start time as published on the SVC website.
This refund policy is in accordance with Washington State Law, 490-105-130 (RCW 28C.10.050 (1)(b)).
If you drop a class because you're unhappy with the quality of the instruction then SVC would definitely like to talk with you and work out a more favorable refund.
No. Hiring in the fields we train our students for is done on the strength of their portfolios, not on the formal credentials of the school.
All of our instructors are currently working in their fields. As a general rule, our instructors all have a minimum of five years experience and have worked for large, recognizable companies, organizations, or in agencies on behalf of prominent brands. This experience means our instructors have the current knowledge, contacts, and credentials to honestly know what they're talking about.
For workshops, and individual five- or ten-week evening classes, simply go to the page for the class you’re interested in and register away. For classes and workshops that have prerequisites, you can go ahead and register and we'll check back with you to make sure you've met the requirements. While entrance interviews aren't required, you are always welcome to set up a time to come meet with us so we can help place you in the appropriate classes.
For those of you interested in signing up for one of our certificate programs, please fill out this questionnaire to request an in-person or phone interview. If you have questions before setting up an interview, give us a call at 206-623-1560 or email
Students who have taken a software class can repeat it within one year of their original enrollment at no charge on a space-available basis. Audits of non-software classes are determined on a case-by-case basis. Email SVC with the name of the class you’d like to audit, and we’ll advise you of availability. Should the class fill with non-audit students, we will give you 72 hours notice. Our letterpress classes cannot be audited.
SVC is mainly in business to serve people residing in the Pacific Northwest. As such, we are unable to give you assistance in the following areas:
Classes are almost always taught at the School's facility in the South Lake Union district of Seattle, 2300 7th Ave, just south of the intersection of Denny Way and Dexter.
A number of bus routes stop within a block or two of SVC. For timetables, visit Metro Transit's web site.
SVC is easily accessible from downtown, Aurora Avenue, and I-5. See the section on parking options for more information.
A bicycle rack is available immediately in front of SVC.
We highly recommend it for all kinds of reasons!
If you’re driving to attend a daytime workshop, you have a few different options for parking:
Students attending evening classes shouldn't have any problems finding meters or parking in the pay lot immediately across from SVC. The meters are free after 6pm and the pay lot is usually $5 if you're in after 5pm.
We most certainly do. If you're a member in good-standing of these organizations, you're entitled to a 15% discount good for any class or workshop: AIGA, AAF, Filter, 24Seven, The Creative Group, Creative Circle, Graphic Artists Guild, IXDA, PRSA, and PSAMA. Contact the membership chair at your professional organization, and they'll give you a discount code you can use when you register.
AIGA members: Drop us an email with proof of current membership for a discount code you can use when you register.
Please note that discount codes must be entered at time of registration and will not be honored retroactively.
We should also mention that any company or organization that sends at least five people to classes or workshops at SVC during any one quarter also qualifies to receive a 15% group discount. You can read more about corporate discounts here.