UX Writing Fundamentals
UX Writing Fundamentals
Format:
This workshop can be taught in-person or online. The ideal format is five two-hour sessions, but it can also be taught with fewer, longer sessions.
Group Size:
Minimum of 8
Previous Clients:
Amazon
Past Attendee Feedback:
”I learned a ton. A great introduction.”
”Our instructor was awesome! Super knowledgeable. It felt great to hear items my team and I have been discussing about content and ux writing echoed by an actual ux writer!”
“I think this course was a great intro into UX writing. I'll definitely recommend it to my friends and coworkers!”
Why Take This Course?
In far too many organizations, the task of writing the instructional copy, error messages, and UI control labels falls to the UX designer, developer, or a marketing copywriter. While it’s great to wear multiple hats, there is an art, science, and specialized skill set to writing UX copy that specialists are best-suited to practice. Creating those specialized skill sets is the entire point of this workshop for any organization that doesn’t want to leave the words, conversion rates, and user satisfaction to chance.
Who Should Take This Class?
This workshop is for anyone currently writing instructional copy, UI control labels, error messages, and other microcopy assignments who hasn’t been exposed to the foundational skills and best practices of UX writing.
Course Outcomes
> Develop a solid understanding of the best practices of UX writing
> Learn how to write for clarity and usability
> Explore ways UX writing can improve conversion rates and business outcomes
Course Description
This course will take a deep dive into the fundamentals and best practices of content design and UX writing, starting with deconstructing the experience flow of a website or app. Since this is very much a writing practice class, we'll do regular assignments, critique, and discuss each other's work, as we cover these topics and more:
Principles of conversational design
The need for audience analysis before writing
Golden paths and dashboards
Writing strings and microcopy for UI controls
Best practices for error messages and empty states
Using AI tools to make UX writing more efficient
Download Syllabus
Prerequisites and Requirements
There are no prerequisites for this course.
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