If you’ve ever been stumped because you can’t find the information you’re looking for on a website or app, you’ve been a victim of bad user experience. Fortunately, there are smart, logical people like you out there who are working to make using digital tools not just easier, but also a pleasure. And here’s the good part: The demand (and salaries) for user experience professionals are high and expected to stay that way. SVC’s User Experience Certificate Program will help you learn the essential skills of UX, build your portfolio, and make the connections you’ll need to land that great job.


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Who Should Apply?

This program is for current designers, project managers, content creators, writers, as well as career changers who want to understand the principles, best practices, processes and tools of user experience, and then develop a portfolio to use in their job search.

How Long, How Much?

  • Application Deadline: None — Applicants will be admitted into next available cohort
  • 40 weeks over a 12-month period
  • Tuition: $5,850 (includes registration fee)
  • Course sequence below valid through Summer 2017

Every Student Gets a Personal Mentor

You’ll meet six times during your program with an experienced UX pro for help with your coursework, to get you moving on your portfolio, and to work with you to develop your professional network and job-hunting plan. The same mentor will be your learning and career guide throughout the time you’re part of the certificate program.

User Experience Certificate Program Course Track

Weeks 1-5: 5-Week Class

  • The concept of user-centered design
  • Purpose and processes of UX
  • Basics of user research

  • Information architecture overview
  • Prototyping and usability testing

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Weeks 1-5: 5-Week Class

  • Elements of the grid layout
  • Best practices in typography
  • Color theory and application

  • Choosing imagery
  • Working with style guides

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Weeks 6-10: 5-Week Class

  • Role of research in the UX process
  • Qualitative vs. quantitative research

  • Heuristic evaluations and audits
  • Creating user personas
  • Presenting research findings

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Weeks 6-10: 5-Week Class

  • The Axure RP interface and tools
  • Creating site maps, user flows, and wireframes

  • Building a functional prototype
  • The Sketch interface
  • Integrating Sketch with InVision

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Information Architecture

Weeks 11-15: 5-Week Class

  • Essential concepts of useful experiences
  • Understanding structured data and content

  • Pros and cons of different organization schemes
  • Desiging search and logical taxonomies
  • Documenting architecture

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Weeks 11-15: 5-Week Class

  • Basics of writing HTML code

  • Using CSS to style and format web pages
  • The development process
  • How visual and UX designers work with developers
  • Developers’ tools, languages, frameworks and libraries

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Prototyping & Testing

Weeks 16-20: 5-Week Class

  • High-fidelity vs. low-fidelity prototypes
  • Tools and materials for creating prototypes
  • Testing prototypes vs. live products
  • Usability testing best practices

  • Setting metrics and reporting results

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Capstone Project

Weeks 21-30: 10-Week Class

You’ll develop a complete 
UX recommendation for an actual or hypothetical project, but with a real client, so you can gain experience at client interviews and presentations. In preparing this project you’ll use all the skills gained in your prior classes.

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Portfolio Workshop

Weeks 31-40: 10-Week Class

This workshop is truly that: a workshop where your instructor will work with you to personally edit, enhance, and add to your portfolio pieces. During the final session, you’ll present your portfolio to a panel of industry pros who will provide a written evaluation of your portfolio and presentation.

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Get Started

If you’re ready to come in for a free information session, please start by filling out this no-obligation application form:


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