If you’ve ever been stumped because you can't find the information you've been looking for, not sure what to do next, or baffled by instructions, you’ve been a victim of a bad user experience. Fortunately, there are smart, logical people like you out there who are working to make using digital tools not only easier, but also a pleasure. And here’s the good part: The demand (and salaries) for user experience professionals are high and expected to stay that way. SVC’s User Experience Certificate Program will help you learn the essential skills of UX, build your portfolio, and make the connections you’ll need to land that great job.


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How Long, How Much?

  • Application Requirements
  • Duration: It takes five quarters or 50 weeks of instruction to complete the program.
  • Tuition: $11,435 (includes registration fee)


Who's Hiring?

You’ll like the sound of this. LinkedIn ranked UX design as one of the top five in-demand skills, while Glassdoor listed UX as one of the best 50 jobs. And what’s the outlook? CNN Money says the demand for UX designers will grow by 18% by 2025. So who’s hiring right now? Take a look.

Opt for Your Own Personal Mentor

If you sign up for this optional program, you’ll meet six times during your program with an experienced UX pro to act as your learning and career guide. They’ll help with your coursework, get you moving on your portfolio, critique your side projects, and to work with you to develop your professional network and job-hunting plan.

User Experience Certificate Program Course Track

Prerequisites


In order to enter the certificate program, you must have taken the following courses or be able to demonstrate your proficiency at:

To learn more about the UX Certificate Program and how to apply, sign up for one of our free online info sessions.

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5-Week Class

  • Role of research in the UX process
  • Qualitative vs. quantitative research

  • Heuristic evaluations and audits
  • Creating user personas
  • Presenting research findings

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5-Week Class

  • Collaborating with colleagues & clients
  • Receiving and delivering critiques
  • Improving communication skills
  • Negotiation and time management
  • Presentation skills

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5-Week Class

  • Essential concepts of useful experiences
  • Understanding structured data and content

  • Pros and cons of different kinds of organization schemes
  • Designing search and logical taxonomies
  • Documenting architecture

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5-Week Class

  • Determining the best voice and tone

  • Guiding users through your site or app’s flow
  • Helping users recover when they encounter errors
  • Integrating writing with user research and UX design processes

  • Localization, translation, and consumer vs. internal projects

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Saturdays: Two-Part Workshop

  • How sketching aids thinking
  • Creating storyboards, user flows, IA, and wireframes
  • Techniques for sketching static and dynamic elements
  • Using whiteboard sketching to aid in collaborative communication
  • Tips to facilitate interdisciplinary sketching sessions

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10-Week Class

  • Idioms and affordances
  • Crafting effective flows, navigation & labeling systems
  • Findability: labeling and navigation systems
  • Elements of "Universal Design"
  • Mobile nav, content and control idioms
  • Wireframing for responsive design

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5-Week Class

  • Grids and responsive design
  • Type and color for digital design
  • Common navigation elements and interaction controls

  • Native mobile OS design conventions
  • Overview of design systems and atomic design


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Saturdays: Two-Part Workshop

  • Impact of sight, hearing, mobility, and cognition impairments

  • Standards for accessibility
  • Using mini-ethnographies to learn user concerns
  • Universal design vs. ability-based design
  • Accessibility standards and compliance testing

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5-Week Class

  • Testing prototypes vs. live products
  • Unmoderated vs. moderated testing
  • Tools for testing usability
  • A/B testing, setting testing goals and metrics, reporting results
  • Working with a dedicated research team

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5-Week Class

  • Considering your audience and objectives
  • Planning your presentation
  • The visual design of your presentation
  • Becoming a more confident presenter, both in-person and remote

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10-Week Class

  • How to interpret and seek clarification to client project briefs
  • Interviewing and communicating with clients
  • Project management and creating a work plan
  • Applying best practices of content design
  • Presentation to clients

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Saturdays: Two-Part Workshop

  • Roles and responsibilities of the product team
  • Specialized terminology and practices of other team members
  • Getting familiar with project roadmaps
  • Waterfall vs. agile workstyles
  • VTechniques for being a better collaborator

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5-Week Class

  • Considering the audience
  • Recommended format
  • The need for brevity and a story arc
  • Stating the results of your work

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Saturdays: Two-Part Workshop

  • What is a whiteboard challenge and how to approach
  • The role of the design thinking process
  • How interview loops work at tech companies
  • Avoiding common interview mistakes
  • How to practice whiteboarding and interviewing

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10-Week Class

  • Work 1:1 to edit, enhance, and add to your portfolio
  • Develop and practice interview presentation
  • Guidance for writing and designing your portfolio website
  • Evaluation of your presentation and site by expert panel

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Get Started

If you’re ready to take the next step, sign up for one of our free online info sessions.

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Still have questions?
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