If you’ve ever been stumped because you can’t find the info you’re looking for on a website or app because you can't find the information you've been looking for, not sure what to do next, or baffled by instructions, you’ve been a victim of a bad user experience. Fortunately, there are smart, logical people like you out there who are working to make using digital tools not only easier, but also a pleasure. And here’s the good part: The demand (and salaries) for user experience professionals are high and expected to stay that way. SVC’s User Experience Certificate Program will help you learn the essential skills of UX, build your portfolio, and make the connections you’ll need to land that great job.


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UX or UI? What's the Difference?

Here’s the quick, highly over-simplified answer. UX designers are concerned with how websites and apps work. They’re into understanding users, what they want to accomplish, and the most delightful ways to help them. UI designers are more about how websites and apps look. They’re experts on layout, imagery, typography, color, and brand image.

How Long, How Much?

  • Application Requirements
  • Duration: It takes four quarters or 40 weeks of instruction to complete the program.
  • Tuition: $6,905 (includes registration fee)

Every Student Gets a Personal Mentor

You’ll meet six times during your program with an experienced UX pro to act as your learning and career guide throughout the time you’re part of the certificate program. They’ll help with your coursework, get you moving on your portfolio, critique your side projects, and to work with you to develop your professional network and job-hunting plan.

User Experience Certificate Program Course Track

Prerequisites


In order to enter the certificate program, you must have taken the following courses or be able to demonstrate your proficiency at:

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5-Week Class

  • Role of research in the UX process
  • Qualitative vs. quantitative research

  • Heuristic evaluations and audits
  • Creating user personas
  • Presenting research findings

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5-Week Class

  • Collaborating with colleagues & clients
  • Receiving and delivering critiques
  • Improving communication skills
  • Negotiation and time management
  • Presentation skills

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5-Week Class

  • Essential concepts of useful experiences
  • Understanding structured data and content

  • Pros and cons of different organization schemes
  • Desiging search and logical taxonomies
  • Documenting architecture

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5-Week Class

  • Differences between traditional content and UX writing

  • Guiding users through your site or app’s experience
  • Helping users recover from errors or problems
  • Writing for voice-command devices

  • Integrating writing with user research and UX design

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Saturday: One-Day Workshop

  • The design thinking process
  • Basics of user-centered approach
  • Gathering, analyzing, and visualizing data
  • Methods for rapid brainstorming
  • A/B and multivariate testing

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Saturday: One-Day Workshop

  • Using data to inform design decisions
  • Connecting user profiles to project goals
  • Best tools and approaches
  • Opt-in beta testing and A/B tests
  • Presenting your findings

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5-Week Class

  • Developing site and application structures
  • Findability: labeling and navigation systems
  • Understanding core IxD elements
  • Wireframing for responsive designs
  • Crafting effective flows, navigation and labeling

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5-Week Class

  • Wireframing mobile & responsive designs
  • Interface controls
  • Understanding elements of "Universal Design"
  • Crafting flows, navigation & labeling systems
  • Strategies & techniques for user testing

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5-Week Class

  • Elements of grid layout
  • Best practices in typography
  • Color theory and application

  • Choosing imagery
  • Responsive design for mobile


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5-Week Class

  • Testing prototypes vs. live products
  • Unmoderated and moderated testing
  • When and how to use focus groups
  • A/B testing, setting metrics, reporting results
  • Understanding Google Analytics

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Saturday: One-Day Workshop

  • How sketching aids thinking
  • Sketching for wireframing
  • Skill-building in sketching and layout
  • Papers, pads, pens, and accessories
  • Indicating motions and gestures

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10-Week Class

You’ll develop a complete 
UX recommendation for an actual or hypothetical project (but with a real client) so you can gain experience at client interviews and presentations. In preparing this project you’ll use all the skills gained in your prior classes.

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Saturday: One-Day Workshop

  • Working effectively with developers
  • Agile vs. Waterfall workflows
  • Github, Jira, Drupal, and other tools
  • Creating redlines for handoffs
  • Value in knowing CSS and HTML

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10-Week Class

This portfolio lab is truly that: a lab where your instructor will work with you to personally edit, enhance, and add to your portfolio pieces. Towards the end of the class, you’ll present your portfolio to a panel of industry pros who will provide a written evaluation of your portfolio website and presentation.

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Saturday: One-Day Workshop

  • Practice your portfolio presentation
  • Live feedback from working pros
  • Best practices in presenting
  • Learning from video
  • How to critique a presentation

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Get Started

If you’re ready to come in for a free information session, start by scheduling a time that’s convenient for you.

ATTEND AN INFO SESSION

Still have questions?
Contact us.