At SVC, we're not big on policies, procedures, or paperwork. Still, there are a few rules of the road we'd like everyone who comes here to know about.
So please take the 4-1/2 minutes required to scan through these guidelines. And if the answer isn't here, email and we'll get you one.
SVC does not provide student loans. We will, however, allow students to make payments based on this schedule:
There is a non-refundable $25 charge per quarter for using the above extended payment plan.
There is a non-refundable $150 one-time charge for using the above extended payment plan for SVC certificate programs.
Any unpaid balances due on SVC's payment plan will accrue a monthly 1.5% finance charge.
Who can I ask about my tuition payment?
Any questions about billing and refunds for cancelled classes can be answered by our office staff during normal business hours. Call 206-623-1560 or drop an email.
A one-time, non-refundable registration fee of $45 is required for all students enrolling in their first five- or ten-week course at SVC. The registration fee for certification programs is $100.
Refunds and Dropped Classes
SVC may, on occasion, cancel a class due to insufficient enrollment. Students will be notified as soon as possible when a class is cancelled, and will receive a full refund of all fees for cancelled classes.
You may receive a partial refund of your tuition if you drop a class or your enrollment is terminated by SVC due to lack of progress or disciplinary problems. In these cases, this is the schedule for determining the amount of your refund:
Cancellation and Refund Policy for Classes:
|# of Classes Attended||% Tuition Refunded|
|# of Classes Attended||% Tuition Refunded|
|3 - 5||50%|
When calculating refunds, the official date of a student’s termination is the last day of recorded attendance:
There is a $75 cancellation fee for no-shows and enrollees dropping a one-day workshop without a valid excuse within 3 business days of the scheduled start time as published on the SVC website.
This refund policy is in accordance with Washington State Law, 490-105-130 (RCW 28C.10.050 (1)(b)).
If you drop a class because you're unhappy with the quality of the instruction then SVC would definitely like to talk with you and work out a more favorable refund.
SVC maintains a library that students may use from 10:00 a.m. to 9:30 p.m. Monday through Thursday while classes are in session. Books may be checked out at the front desk. Students failing to return books will be charged for the replacement cost of the books.
Facilities and Training Equipment
The School of Visual Concepts features 4 large classrooms, a computer lab, a letterpress printing studio, and a large lobby with meeting area. Most classrooms are equipped with a variety of audio/visual equipment. The facility is located in close proximity to public transit. This is an ADA accessible facility with handicapped ramps and lavatories.
Free wireless internet service is available throughout the building. A password is required and will be provided by the SVC office upon request.
How do I get to SVC and Park?
Classes are almost always taught at the School's facility in the South Lake Union district of Seattle, 2300 7th Ave, just south of the intersection of Denny Way and Dexter.
If you’re driving to attend a daytime workshop, you have a few different options for parking:
Students attending evening classes shouldn't have any problems finding meters or parking in the pay lot immediately across from SVC. The meters are free after 6pm and the pay lot is usually $5 if you're in after 5pm.
While classes are in session SVC office hours are typically 10 a.m. to 9:30 p.m. Monday through Thursday and 10a.m. to 5 p.m. on Friday. Between quarters the office is open from 10 a.m. to 5 p.m. Monday through Friday.
Classes may be cancelled if an instructor is ill or unable to attend. We will notify you as early as possible if you provide us with your current telephone numbers and email addresses. If you think classes might be cancelled due to snow or other weather conditions, call the SVC office at 206.623.1560 to listen for recorded messages. Generally, SVC follows the same cancellation policies as the University of Washington, whose closures are announced on the U.W. web site, and on TV and radio. Any classes missed due to weather cancellations will be made up at the end of the quarter.
When Does the Next Quarter Start?
Although we've been known to change our minds depending on when certain holidays fall each year, here's a fairly reliable guide to when each quarter starts and ends:
|Fall 2017||September 25, 2017||December 7, 2017|
|Winter 2018||January 8, 2018||March 19, 2018|
|Spring 2018||April 2, 2018||June 11, 2018|
|Summer 2018||June 18, 2018||August 30, 2018|
There are no formal education requirements to enroll in SVC's classes or workshops, nor is a portfolio necessary to begin course work. In some cases, though, there are prerequisites for individual classes and workshops. You'll find them detailed in the course descriptions. There is, however, one pre-condition to taking classes at SVC: We ask that you have at least completed your high school education. Fair enough?
Acknowledgment by Enrollee
How to File a Complaint
Washington law requires private vocational schools to inform students how to file a complaint. By signing this form you acknowledge this process has been explained to you. Below are the next steps the school must take in discussing this policy with you, along with information about the complaint process.
This school is licensed under Chapter 28C.10 RCW. Inquiries or complaints regarding this private vocational school may be made to the:
Workforce Training and Educational Coordinating Board 128 – 10th Avenue SW, Olympia, Washington 98504
E-Mail Address: email@example.com
Conduct and Effort
Although effort is highly subjective, students not making a genuine effort to complete class assignments with a reasonable degree of work and attention to detail or those who consistently miss class, arrive late, or interfere with the learning opportunities of other students may be asked to withdraw from a class after an interview with the instructor and SVC administrators. In this event, the student's tuition will be refunded according to the policies listed in the Refunds and Dropped Classes section.
Nothing in the policy prevents the student from contacting the Workforce Training and Educational Coordinating Board at 360.709.4600 at any time with a concern or a complaint.
The School of Visual Concepts believes that learning has nothing to do with your sex, veteran or military status, race, creed, color, national origin, age, sexual orientation, physical abilities, or the presence of any sensory, mental, or physical disability, or the use of a trained guide dog or service animal by a person with a disability. So, these factors are not an issue in accepting you for admission to SVC.
The School of Visual Concepts acknowledges that information pertaining and applicant's disability is voluntary and confidential, and will be made on an individual basis. If this information is presented, SVC will reasonably attempt to provide an accommodation to overcome the effects of the limitation of the qualified applicant. All inquiries about accommodations should be made by emailing firstname.lastname@example.org, by calling the school at 206.623.1560, or by visiting the school in person.
Our goal is to keep SVC as a place where students are free from unwelcome advances, inappropriate verbal or physical contact, or anything that creates a hostile or offensive environment. If another student or faculty member crosses those lines, please let one of SVC's directors know immediately. Staff or students who are found to have violated SVC's harassment policy will be dismissed immediately.
Alcohol and Drug Use
The use of alcohol (outside of sanctioned social functions) or illegal substances at SVC is strictly prohibited. Students who come to class under the influence will be asked to leave and will be withdrawn from SVC without a refund.
Smoking is permitted outside the School, provided you're at least 25 feet away from a doorway, open window, or air intake (sorry, that's a state law).